As is the case with orcs, goblins used to be Lawful Evil. It makes sense that a race collectively driven to visit depredations upon civilized lands would tend towards an authoritarian mentality (and a frequently petty one at that). Somewhere along the line, it appears that hobgoblins became the goblinoid poster boys for Lawful Evil.
Originally Posted by GM4Him
So, their very nature drives them with desires towards evil, making them, in general, an evil race. Are their exceptions? Yes. But the goblins in BG3 are obviously not the exceptions. They are evil, for they are killing and eating people. Their kids are partaking in the killing and eating of people. Therefore, they are all evil.
Furthermore, you can use these exceptions...or you can ignore them entirely (it wouldn't be the first time an element of The Forgotten Realms were omitted from a campaign). Hell, some people are steadily working to make the exceptions the standard; what used to be a surprising subversion is no longer sexy or daring.