The bottom line is that this sort of constant moral ambiguity and perpetual hesitation is not the albatross every player wants to carry in their escapism. However, there is room for both sorts of encounters if you desire them; for example, human bandits waylaying travelers are - in actuality - former knights without a king who have become driven to extreme measures (they can be convinced to stop their harassment and possibly eventually redeemed) whereas hobgoblin irregulars tearing up the village a few miles down the road are a scourge that needs to be eliminated, plain and simple.