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Divinity 2 Developer's Cut Start Up Issue #478710
19/01/14 06:09 AM
19/01/14 06:09 AM
Joined: Jan 2014
Posts: 2
K
Karithay Offline OP
stranger
Karithay  Offline OP
stranger
K

Joined: Jan 2014
Posts: 2
Hello,

I have run into an issue with Divinity 2 that I was hoping I might get some help with. I am running Windows 8 (now 8.1). I purchased the Divinity 2 Developer's Cut through Gog.com. I was able to install it just fine and then boot it and play it. The next day, when I tred to boot the game it would not start. It got a pop up asking if I wanted to let Divinity 2 to make changes to my computer. If I say no, then it stops there. If I say yes (which I did the first time), then the screen does black like it is starting the game, then it flickers and I get a pop up saying that Divinity 2 has stopped working (A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available). This repeated each time I tried it. At first I thought this was a problem caused by Windows 8 upgrading to Windows 8.1, which my machine did that morning. This update caused some issues with Norton and my printer drivers as well. Like my printer drivers, I uninstalled Divinity 2 and reinstalled it. It then ran great and I thought the problem was solved. The next night (tonight), when I went to boot up Divinity 2, I got the same issue: screen briefly goes black, then flickers, and finally stops working. This is annoying to say the least. I saw similar issues to this on the forums here searching for Windows 8 in this forum and the Divinity 2 Flames of Vengeance forum, but nothing quite the same and no solutions for this. Still, I may have missed it. Are there recommended fixes to address this issue?

I'm not sure what information you need or would be helpful, but here (behind the spoiler tag) is what came out via dxdiag for system, one of the display entries (the other is a different monitor with same card), and the diagnostics section at the end (it specifically calls out divinity2.exe). The actual file is longer, but I didn't want to clog things with too much text.

Click to reveal..

------------------
System Information
------------------
Time of this report: 1/18/2014, 21:50:13
Machine name: EBONNIGHT
Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_gdr.131030-1505)
Language: English (Regional Setting: English)
System Manufacturer: Alienware
System Model: Alienware X51 R2
BIOS: A03
Processor: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
Memory: 16384MB RAM
Available OS Memory: 16298MB RAM
Page File: 4433MB used, 14809MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.16384 64bit Unicode

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 760 Ti OEM
Manufacturer: NVIDIA
Chip type: GeForce GTX 760 Ti OEM
DAC type: Integrated RAMDAC
Device Type: Full Device
Device Key: Enum\PCI\VEN_10DE&DEV_1189&SUBSYS_107410DE&REV_A1
Display Memory: 4034 MB
Dedicated Memory: 1986 MB
Shared Memory: 2048 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: AOC 2269WM
Monitor Model: 2269W
Monitor Id: AOC2269
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.2660 (English)
Driver Version: 9.18.13.2660
DDI Version: 11
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 8/26/2013 23:02:56, 15701640 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-52C9-11CF-0A79-79301CC2C435}
Vendor ID: 0x10DE
Device ID: 0x1189
SubSys ID: 0x107410DE
Revision ID: 0x00A1
Driver Strong Name: oem145.inf:0f066de32eefd7c8:Section046:9.18.13.2660:pci\ven_10de&dev_1189&subsys_107410de
Rank Of Driver: 00DA0001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
DXVA2 Modes: DXVA2_ModeMPEG2_IDCT DXVA2_ModeMPEG2_VLD DXVA2_ModeVC1_VLD DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT DXVA2_ModeH264_VLD_NoFGT
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled


---------------
Diagnostics
---------------

Windows Error Reporting:
+++ WER0 +++:
Fault bucket -1082117281, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Divinity2.exe
P2: 1.4.700.38
P3: 5048949c
P4: Divinity2.exe
P5: 1.4.700.38
P6: 5048949c
P7: c0000005
P8: 00b0f9ea
P9:
P10:


+++ WER1 +++:
Fault bucket -1082117281, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Divinity2.exe
P2: 1.4.700.38
P3: 5048949c
P4: Divinity2.exe
P5: 1.4.700.38
P6: 5048949c
P7: c0000005
P8: 00b0f9ea
P9:
P10:


+++ WER2 +++:
Fault bucket -1082117281, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Divinity2.exe
P2: 1.4.700.38
P3: 5048949c
P4: Divinity2.exe
P5: 1.4.700.38
P6: 5048949c
P7: c0000005
P8: 00b0f9ea
P9:
P10:


+++ WER3 +++:
Fault bucket -1073537010, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Divinity2-debug.exe
P2: 1.4.700.41
P3: 5050ad8c
P4: Divinity2-debug.exe
P5: 1.4.700.41
P6: 5050ad8c
P7: c0000005
P8: 00b163ca
P9:
P10:


+++ WER4 +++:
Fault bucket -1082117281, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Divinity2.exe
P2: 1.4.700.38
P3: 5048949c
P4: Divinity2.exe
P5: 1.4.700.38
P6: 5048949c
P7: c0000005
P8: 00b0f9ea
P9:
P10:


+++ WER5 +++:
Fault bucket -1082117281, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Divinity2.exe
P2: 1.4.700.38
P3: 5048949c
P4: Divinity2.exe
P5: 1.4.700.38
P6: 5048949c
P7: c0000005
P8: 00b0f9ea
P9:
P10:


+++ WER6 +++:
Fault bucket 1412856064, type 5
Event Name: PnPGenericDriverFound
Response: Not available
Cab Id: 0

Problem signature:
P1: x64
P2: USB\VID_045E&PID_00DB&REV_0173&MI_01
P3:
P4:
P5:
P6:
P7:
P8:
P9:
P10:


+++ WER7 +++:
Fault bucket -1277930069, type 5
Event Name: PnPGenericDriverFound
Response: Not available
Cab Id: 0

Problem signature:
P1: x64
P2: BTHENUM\{84a1e9b8-12ba-4a9c-8ab0-a43784e0d149}_LOCALMFG&0000
P3:
P4:
P5:
P6:
P7:
P8:
P9:
P10:


+++ WER8 +++:
Fault bucket -1277930069, type 5
Event Name: PnPGenericDriverFound
Response: Not available
Cab Id: 0

Problem signature:
P1: x64
P2: BTHENUM\{84a1e9b8-12ba-4a9c-8ab0-a43784e0d149}_LOCALMFG&0000
P3:
P4:
P5:
P6:
P7:
P8:
P9:
P10:


+++ WER9 +++:
Fault bucket 1488672415, type 5
Event Name: PnPGenericDriverFound
Response: Not available
Cab Id: 0

Problem signature:
P1: x64
P2: USB\VID_0461&PID_4D22&REV_0200
P3:
P4:
P5:
P6:
P7:
P8:
P9:
P10:



Re: Divinity 2 Developer's Cut Start Up Issue [Re: Karithay] #478725
19/01/14 08:30 AM
19/01/14 08:30 AM
Joined: Mar 2003
Posts: 26,230
Canada
Raze Offline

veteran
Raze  Offline

veteran

Joined: Mar 2003
Posts: 26,230
Canada

Did you try browsing to the ..\Divinity II - Developers Cut\bin folder and starting either the Divinity2.exe or Divinity2-debug.exe program files? You could try right clicking and running as administrator (that should bypass the making changes dialog, at least), or right click, select Properties, switch to the Compatibility tab and try a compatibility mode, etc.

Are you shutting down all non-essential programs (especially anti-virus) before starting the game? Something could be ok when the game is first run, but then after a restart decide it can 'optimize' something, or something needs to be blocked, etc. Alternately, something could be reset with the install, and updated after rebooting.

Did you install the game somewhere other than the Program Files path?


Browse to the folder below and rename the 'Profile' subfolder, to force the game to recreate the configuration files on startup. Alternately, you could try starting the game from a different Windows user account.

C:\Users\ %username% \AppData\Local\Divinity 2\

You may need to set Windows Explorer to show hidden files and folders (Win 8).

Re: Divinity 2 Developer's Cut Start Up Issue [Re: Raze] #478848
19/01/14 06:46 PM
19/01/14 06:46 PM
Joined: Jan 2014
Posts: 2
K
Karithay Offline OP
stranger
Karithay  Offline OP
stranger
K

Joined: Jan 2014
Posts: 2
I did try both Divinity2.exe and Divinity2-debug.exe. They performed the same. I also tried running as administrator. What I didn't try (yes, I feel like a complete idiot for not), was compatibility mode. Running as compatible for Windows 7 appears to have done the trick.

The install path used was the default set by the gog installer: C:\GOG Games\Divinity 2 Developer's Cut. I usually trust the installers to know what they are doing when it comes to placing files.

Renaming the profile folder also had no effect.

However, as mentioned above, setting it compatibility mode for Windows 7 seems to have worked. If it doesn't prove long term stable (more than an hour), then I'll report back.

Thank you for the quick response and the help.


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