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stranger
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OP
stranger
Joined: Jan 2014
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Hello, I have run into an issue with Divinity 2 that I was hoping I might get some help with. I am running Windows 8 (now 8.1). I purchased the Divinity 2 Developer's Cut through Gog.com. I was able to install it just fine and then boot it and play it. The next day, when I tred to boot the game it would not start. It got a pop up asking if I wanted to let Divinity 2 to make changes to my computer. If I say no, then it stops there. If I say yes (which I did the first time), then the screen does black like it is starting the game, then it flickers and I get a pop up saying that Divinity 2 has stopped working (A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available). This repeated each time I tried it. At first I thought this was a problem caused by Windows 8 upgrading to Windows 8.1, which my machine did that morning. This update caused some issues with Norton and my printer drivers as well. Like my printer drivers, I uninstalled Divinity 2 and reinstalled it. It then ran great and I thought the problem was solved. The next night (tonight), when I went to boot up Divinity 2, I got the same issue: screen briefly goes black, then flickers, and finally stops working. This is annoying to say the least. I saw similar issues to this on the forums here searching for Windows 8 in this forum and the Divinity 2 Flames of Vengeance forum, but nothing quite the same and no solutions for this. Still, I may have missed it. Are there recommended fixes to address this issue? I'm not sure what information you need or would be helpful, but here (behind the spoiler tag) is what came out via dxdiag for system, one of the display entries (the other is a different monitor with same card), and the diagnostics section at the end (it specifically calls out divinity2.exe). The actual file is longer, but I didn't want to clog things with too much text. ------------------ System Information ------------------ Time of this report: 1/18/2014, 21:50:13 Machine name: EBONNIGHT Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_gdr.131030-1505) Language: English (Regional Setting: English) System Manufacturer: Alienware System Model: Alienware X51 R2 BIOS: A03 Processor: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz (8 CPUs), ~3.4GHz Memory: 16384MB RAM Available OS Memory: 16298MB RAM Page File: 4433MB used, 14809MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.03.9600.16384 64bit Unicode
--------------- Display Devices --------------- Card name: NVIDIA GeForce GTX 760 Ti OEM Manufacturer: NVIDIA Chip type: GeForce GTX 760 Ti OEM DAC type: Integrated RAMDAC Device Type: Full Device Device Key: Enum\PCI\VEN_10DE&DEV_1189&SUBSYS_107410DE&REV_A1 Display Memory: 4034 MB Dedicated Memory: 1986 MB Shared Memory: 2048 MB Current Mode: 1920 x 1080 (32 bit) (60Hz) Monitor Name: AOC 2269WM Monitor Model: 2269W Monitor Id: AOC2269 Native Mode: 1920 x 1080(p) (60.000Hz) Output Type: DVI Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um Driver File Version: 9.18.0013.2660 (English) Driver Version: 9.18.13.2660 DDI Version: 11 Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1 Driver Model: WDDM 1.3 Graphics Preemption: DMA Compute Preemption: DMA Miracast: Not Supported by Graphics driver Hybrid Graphics GPU: Not Supported Power P-states: Not Supported Driver Attributes: Final Retail Driver Date/Size: 8/26/2013 23:02:56, 15701640 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B71E3E-52C9-11CF-0A79-79301CC2C435} Vendor ID: 0x10DE Device ID: 0x1189 SubSys ID: 0x107410DE Revision ID: 0x00A1 Driver Strong Name: oem145.inf:0f066de32eefd7c8:Section046:9.18.13.2660:pci\ven_10de&dev_1189&subsys_107410de Rank Of Driver: 00DA0001 Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C DXVA2 Modes: DXVA2_ModeMPEG2_IDCT DXVA2_ModeMPEG2_VLD DXVA2_ModeVC1_VLD DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT DXVA2_ModeH264_VLD_NoFGT Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= D3D9 Overlay: Supported DXVA-HD: Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled
--------------- Diagnostics ---------------
Windows Error Reporting: +++ WER0 +++: Fault bucket -1082117281, type 1 Event Name: APPCRASH Response: Not available Cab Id: 0
Problem signature: P1: Divinity2.exe P2: 1.4.700.38 P3: 5048949c P4: Divinity2.exe P5: 1.4.700.38 P6: 5048949c P7: c0000005 P8: 00b0f9ea P9: P10:
+++ WER1 +++: Fault bucket -1082117281, type 1 Event Name: APPCRASH Response: Not available Cab Id: 0
Problem signature: P1: Divinity2.exe P2: 1.4.700.38 P3: 5048949c P4: Divinity2.exe P5: 1.4.700.38 P6: 5048949c P7: c0000005 P8: 00b0f9ea P9: P10:
+++ WER2 +++: Fault bucket -1082117281, type 1 Event Name: APPCRASH Response: Not available Cab Id: 0
Problem signature: P1: Divinity2.exe P2: 1.4.700.38 P3: 5048949c P4: Divinity2.exe P5: 1.4.700.38 P6: 5048949c P7: c0000005 P8: 00b0f9ea P9: P10:
+++ WER3 +++: Fault bucket -1073537010, type 1 Event Name: APPCRASH Response: Not available Cab Id: 0
Problem signature: P1: Divinity2-debug.exe P2: 1.4.700.41 P3: 5050ad8c P4: Divinity2-debug.exe P5: 1.4.700.41 P6: 5050ad8c P7: c0000005 P8: 00b163ca P9: P10:
+++ WER4 +++: Fault bucket -1082117281, type 1 Event Name: APPCRASH Response: Not available Cab Id: 0
Problem signature: P1: Divinity2.exe P2: 1.4.700.38 P3: 5048949c P4: Divinity2.exe P5: 1.4.700.38 P6: 5048949c P7: c0000005 P8: 00b0f9ea P9: P10:
+++ WER5 +++: Fault bucket -1082117281, type 1 Event Name: APPCRASH Response: Not available Cab Id: 0
Problem signature: P1: Divinity2.exe P2: 1.4.700.38 P3: 5048949c P4: Divinity2.exe P5: 1.4.700.38 P6: 5048949c P7: c0000005 P8: 00b0f9ea P9: P10:
+++ WER6 +++: Fault bucket 1412856064, type 5 Event Name: PnPGenericDriverFound Response: Not available Cab Id: 0
Problem signature: P1: x64 P2: USB\VID_045E&PID_00DB&REV_0173&MI_01 P3: P4: P5: P6: P7: P8: P9: P10:
+++ WER7 +++: Fault bucket -1277930069, type 5 Event Name: PnPGenericDriverFound Response: Not available Cab Id: 0
Problem signature: P1: x64 P2: BTHENUM\{84a1e9b8-12ba-4a9c-8ab0-a43784e0d149}_LOCALMFG&0000 P3: P4: P5: P6: P7: P8: P9: P10:
+++ WER8 +++: Fault bucket -1277930069, type 5 Event Name: PnPGenericDriverFound Response: Not available Cab Id: 0
Problem signature: P1: x64 P2: BTHENUM\{84a1e9b8-12ba-4a9c-8ab0-a43784e0d149}_LOCALMFG&0000 P3: P4: P5: P6: P7: P8: P9: P10:
+++ WER9 +++: Fault bucket 1488672415, type 5 Event Name: PnPGenericDriverFound Response: Not available Cab Id: 0
Problem signature: P1: x64 P2: USB\VID_0461&PID_4D22&REV_0200 P3: P4: P5: P6: P7: P8: P9: P10:
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Support
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Support
Joined: Mar 2003
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Did you try browsing to the ..\Divinity II - Developers Cut\bin folder and starting either the Divinity2.exe or Divinity2-debug.exe program files? You could try right clicking and running as administrator (that should bypass the making changes dialog, at least), or right click, select Properties, switch to the Compatibility tab and try a compatibility mode, etc. Are you shutting down all non-essential programs (especially anti-virus) before starting the game? Something could be ok when the game is first run, but then after a restart decide it can 'optimize' something, or something needs to be blocked, etc. Alternately, something could be reset with the install, and updated after rebooting. Did you install the game somewhere other than the Program Files path? Browse to the folder below and rename the 'Profile' subfolder, to force the game to recreate the configuration files on startup. Alternately, you could try starting the game from a different Windows user account. C:\Users\ %username% \AppData\Local\Divinity 2\ You may need to set Windows Explorer to show hidden files and folders ( Win 8).
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stranger
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OP
stranger
Joined: Jan 2014
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I did try both Divinity2.exe and Divinity2-debug.exe. They performed the same. I also tried running as administrator. What I didn't try (yes, I feel like a complete idiot for not), was compatibility mode. Running as compatible for Windows 7 appears to have done the trick.
The install path used was the default set by the gog installer: C:\GOG Games\Divinity 2 Developer's Cut. I usually trust the installers to know what they are doing when it comes to placing files.
Renaming the profile folder also had no effect.
However, as mentioned above, setting it compatibility mode for Windows 7 seems to have worked. If it doesn't prove long term stable (more than an hour), then I'll report back.
Thank you for the quick response and the help.
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