Larian Banner: Baldur's Gate Patch 9
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Joined: Dec 2019
stranger
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stranger
Joined: Dec 2019
When enemies cast Epidemic of fire, the game instantly crashes. This happened in act III and also in Arx at two different fights. The two first instances, I was able to either bypass by avoiding the fight or being able to silence the caster of the spell.

In the current encounter, several enemy casters are casting the spell and the quest is in the main quest line, so it's impossible to progress in the game. I'm 130 hours in, so it's disheartening to not be able to complete the game. Please help!

PS - I've tried loading older saves, changing graphic settings between ultra and low. Nothing seems to help.

Joined: Mar 2003
Location: Canada
Support
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Support
Joined: Mar 2003
Location: Canada

Did you try lowering the resolution, and switching to windowed or fake fullscreen display mode, to see if that would make a difference?

Try verifying local files, if you haven't already done so: in the Steam library, right click on the game and select Properties, switch to the Local Files tab and then click on the 'Verify Integrity of Game Cache...' button.
With the GOG version, in the (optional) Galaxy client, select Divinity: Original Sin 2 in the left column, then click on the More button, and in the Manage menu select 'Verify / Repair'.

Try doing a clean boot and then test the game. Click Start, or hit WinKey-R, type in msconfig and hit enter; in the General tab, click Selective Startup, uncheck Load startup items (if required) and leave Load system services and Use original boot configuration options checked. Next, click on the Services tab, check the box to Hide all Microsoft services, then click the Disable All button (maybe make a note of which are currently enabled/disabled), then click OK and reboot the computer.
Run msconfig again to switch back to the normal boot configuration.


If that doesn't help, please email supportdos2@larian.com with a save in or before this fight, where the crash is reproducible (or a Dropbox or Google drive link, etc). If you are using any non-Larian mods, also include a list of those enabled and/or the modsettings.lsx file from your profile folder.
Each save is a folder in the '..\Documents\Larian Studios\Divinity Original Sin 2 Definitive Edition\PlayerProfiles\<ProfileName>\Savegames\Story' folder.
In Windows Explorer you can zip a file or folder by right clicking on it/them and selecting 'Send To | Compressed (zipped) Folder' (and similarly in OSX/Finder).


Moderated by  gbnf, Monodon 

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