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Unable to connect to friend's game for multiplayer #658162
07/01/20 05:00 PM
07/01/20 05:00 PM
Joined: Jan 2020
Posts: 2
Molwanh Offline OP
stranger
Molwanh  Offline OP
stranger

Joined: Jan 2020
Posts: 2
Hello,

Since last sunday (january 6th), me and my friend were unable to connect to each other game in order to continue our multiplayer game.

On the computer who is trying to join, the loading page freeze at beginning.
We both use Steam.

We have made a lot of tests :
  • Joining a new game of the other (waiting in campaign lobby) --> NOK (tried in both ways)
  • Joining an arena game started by other --> NOK
  • Joining another random game in lobby (campaign or arena) --> OK
  • Trying direct connect --> NOK (with ports opened on router)
  • With two instance of the game started on the computer (with debug) --> OK : the debug was able to join the hosted game on the same computer, through LAN or through direct connect with LAN forbidden on host)
  • Fresh re-install --> NOK
  • While we were doing some test on a game opened to everyone (campaign lobby), another guy (we don't know) joined our game. After that, my friend was able to join the lobby one time (but only one time frown )


We don't have any mod install or active and it was working fine before (we are almost at the end of the game !).
Last time we played (and it was working) was late november (we didn't had time to play since). We didn't change anything since on our computers.


Please help !!!!! We are getting crazy !

Thanks !


Re: Unable to connect to friend's game for multiplayer [Re: Molwanh] #658193
09/01/20 09:10 AM
09/01/20 09:10 AM
Joined: Mar 2003
Posts: 26,834
Canada
Raze Offline

Larian Studios
Raze  Offline

Larian Studios

Joined: Mar 2003
Posts: 26,834
Canada

If you are both using Windows, can you connect in the Classic version of the game?

If you use Discord, you could try invites through that program.
LAN may also be an option, but since you are not on the same local network, it would require VPN software, such as Hamachi or Tunngle.

Try doing a clean boot and then test the game. Click Start, or hit WinKey-R, type in msconfig and hit enter; in the General tab, click Selective Startup, uncheck Load startup items (if required) and leave Load system services and Use original boot configuration options checked. Next, click on the Services tab, check the box to Hide all Microsoft services, then click the Disable All button (maybe make a note of which are currently enabled/disabled), then click OK and reboot the computer.
Run msconfig again to switch back to the normal boot configuration.

Try creating a new Windows administrator user account, switch to that account and see if that makes any different when hosting/joining a new game in a new profile.

Are you both using the same ISP, or living in the same region? If this issue is network related, there would presumably be something different between the two of you compared to the connection between either of you and others you've tested hosting/joining with.

Re: Unable to connect to friend's game for multiplayer [Re: Molwanh] #658255
14/01/20 01:34 PM
14/01/20 01:34 PM
Joined: Jan 2020
Posts: 2
Molwanh Offline OP
stranger
Molwanh  Offline OP
stranger

Joined: Jan 2020
Posts: 2
Thanks for your answer.

In the same time of your answer, we've made an additional test : I sent the savegame to my friend and we tried to play from that.

Strangely, it worked... (but it didn't work when he start a new campaign).


I think we will finish like that without searching answer...........

Re: Unable to connect to friend's game for multiplayer [Re: Molwanh] #658271
15/01/20 07:01 AM
15/01/20 07:01 AM
Joined: Mar 2003
Posts: 26,834
Canada
Raze Offline

Larian Studios
Raze  Offline

Larian Studios

Joined: Mar 2003
Posts: 26,834
Canada

Well, I'm glad you were able to work around the problem, if not fix whatever was causing it.


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